Shipping Policy



1. Order Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment verification.
The tentative delivery period varies from 4-5 days. However, the actual delivery time may vary due to unexpected circumstances.


2. Shipping Methods

- We offer standard and expedited shipping options.
- Standard shipping typically takes 3-7 business days for domestic deliveries.
- Expedited shipping delivers within 1-3 business days for domestic deliveries.


3. Shipping Costs

Shipping costs are calculated based on the total weight of the order and the selected shipping method during checkout.


4. Tracking Information

Once your order has been shipped, a confirmation email including tracking information will be sent to the provided email address.


5. International Shipping

- GELAXY currently ships within India only.


6. Delivery Delays

- GELAXY is not liable for any delays caused by customs clearance processes, weather conditions, or other unforeseen circumstances that are beyond our control.


7. Address Accuracy

- Customers are responsible for providing accurate shipping information. GELAXY will not be held responsible for items shipped to incorrect addresses provided by the customer.


8. Order Status and Inquiries

Customers can check their order status by logging into their GELAXY account or by contacting our customer support team at +91-9939634440 or sending an email to info@galexy.in.


9. Returns and Refunds

- For information regarding returns and refunds, please refer to our Returns Policy on the GELAXY website.


10. Contact Information

- For any shipping-related inquiries or assistance, please contact our customer support team at +91-9939634440 and -9478653788 or sending an email to info@galexy.in.


11. Policy Changes

- GELAXY reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically for any changes.


Need help?

Contact us at info@galexy.in or call 993 963 4440 and also 947 865 3788 for questions related to refunds and returns.